Maintenance & servicing
A complete and responsive maintenance service to guarantee the availability and optimal performance of your connected urban furniture.
Our commitment
Ensuring continuous performance
In a demanding tropical environment, preventive and corrective maintenance is essential to ensure the longevity and proper functioning of your equipment.
Our local technical team operates across Guadeloupe, Martinique and French Guiana.
98%
availability rate
4h
response time
24/7
continuous monitoring
3
territories covered
Our plans
Contracts tailored to your needs
Essential
Quarterly preventive maintenance, equipment cleaning, electrical system checks, intervention report and 5-day phone support.
Premium
Monthly preventive maintenance, real-time IoT monitoring, 4h corrective intervention, spare parts included, 7-day support and detailed monthly reports.
Bespoke
Full Premium contract, custom SLA, dedicated technician, parts stock management, business continuity plan and quarterly steering committee.
How it work ?
Intelligent maintenance
Real-time monitoring
Our IoT sensors continuously monitor each piece of equipment: temperature, consumption, connectivity and structural integrity.
Predictive alerts
Our algorithm analyses data to anticipate failures and trigger preventive interventions before any breakdown.
Rapid intervention
Our trained and equipped local technicians intervene within contractual deadlines with available spare parts stock.
Reporting & tracking
Online dashboards and periodic reports for complete visibility on your fleet’s status and performance.
Ensure the longevity of your equipment
Discover our maintenance contracts adapted to the climatic specificities of Caribbean territories.
